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Appointing a Solicitor.

Most people use either emotive or practical reasons when choosing a solicitor, quite often it's because either they have been recommended, or the firms' office is convenient to where they work or live, but is this the best way to choose a solicitor?

We would recommend that you contact a number of firms before you engage a solicitor.

We feel that before you choose a solicitor you should.

- understand who will be dealing with your work, and make sure you speak to that person.

- ask about costs - fixed price or hourly rates

- does the firm provide a free or reduced cost initial interview

- what will the solicitor be doing for you

- what experience they have in that area of law

- what else can the firm provide - for example back up if your solicitor is on holiday or ill

- any environmental considerations, for example wheel chair access

For many areas of law the Law society has set up accreditation schemes, for example, the Family Law Society, Wills and Inheritance Quality mark, Conveyancing Quality and many others. If a solicitor has one of these marks, it means that they are approved experts in that area of law, it does not mean that those without the Quality mark cannot help you, it may be that they have decided not to apply, but it is a benchmark.

In addition to the Law Society Quality marks, firms may have the Lexcel Quality mark which the Law Society state is a firm's 'Gold standard' and covers such areas as client care, complaints, data management etc. To muddy the waters a bit more, many solicitors have qualified for the international quality mark ISO 9001, which many believe is harder to obtain.

It's good that these quality marks exist, but every solicitor must apply by the extremely comprehensive Solicitors Regulations Authorities code of conduct anyway, full details of the code of conduct is available online through the SRA web site www.sra.org.uk. The code covers the manner in which the solicitors should carry out their duties, if the solicitor fails to provide an acceptable service, you do have recourse to complain about the solicitor to the Legal Ombudsman www.legalombudsman.org.uk.

The point we are making is that the legal industry is a tightly regulated industry, quality standards are great indicators but many great solicitors choose not to apply for them, we would recommend that when you are talking to the different solicitors, you use quality service marks as one of the factors you consider when making your decision.


If you wish to see the full list of Quality service marks through the Law Society please visit their web site.






Appointing a ##DISCIPLINE## Solicitor in ##LOCATION##.
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